The Football Supporters Federation (FSF) would love your views as part of their Away Fans feedback project which aims to measure the experience of the travelling fan
The ultimate aim of this FSF survey is to improve the away fans’ experience and encourage more fans to travel to watch their team.
What keeps fans committed to travelling and to the sacrifices they make? What do we look for as a travelling fan? Likes? Dislikes? What makes you feel valued?
Brentford fans can score their experiences allowing the FSF to build a data set which can be used to accurately assess the facilities, customer service and elements of policing and stewarding at as many grounds as possible, using established customer service methods.
Find out more about the project by reading this FSF article.