Away Fans Feedback Project 2013-14

This is an ambitious Football Supporters Federation (FSF )project which aims to measure the experience of the travelling fan

If you go to away games, please bookmark this link and fill the survey in post-match – whether that’s in the pub straight after the game or when you’re bored at your desk on Monday morning, it doesn’t matter.

The ultimate aim is to improve the away fans’ experience and encourage more fans to travel to watch their team. What keeps fans committed to travelling and to the sacrifices they make? What do we look for as a travelling fan? Likes? Dislikes? What makes you feel valued?

Fans can score their experiences allowing the FSF to build a data set which can be used to accurately assess the facilities, customer service and elements of policing and stewarding at as many grounds as possible, using established customer service methods. Find out more about the Away Fans Feedback Project and read the full FSF article ”.

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